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Articles on:Getting Started
New to Coinstash? Start here for account setup, verification, first deposits and the basics of buying, selling and storing crypto.

Categories

  • Getting Started
  • Promotions
  • Deposits & Withdrawals
  • Trading
  • Cryptocurrencies
  • Rewards and StashPoints (STASH)
  • Shareholder Resources
  • Frequently Asked Questions
  • Adviser Access (for Advisers)
  • Privacy Policy
    Read Coinstash’s Privacy Policy to see how we collect, use and protect your personal information across our platform.Popular
  • Website Terms and Conditions
    Review the Website Terms & Conditions that govern your access to and use of Coinstash’s site, apps and services.Popular
  • How do I open a Trust / Self Managed Super Fund (SMSF) account?
    How to open a Trust or SMSF account on Coinstash—eligibility, required documents and onboarding steps.Popular
  • Website Disclaimer
    Understand the investment disclaimers and liability limits that apply when using information on the Coinstash website.Popular
  • Is Coinstash a registered cryptocurrency exchange?
    See how Coinstash meets Australian regulatory requirements and maintains AUSTRAC registration as a DCE.Popular
  • Information Requests
    How to submit an information request to Coinstash—response timelines and required details.Popular
  • How do I open a company account?
    Open a company account on Coinstash—eligibility, ABN/ACN documents and onboarding process.Popular
  • OTC and Managed Accounts Terms and Conditions
    Terms and conditions for OTC trades and Managed Accounts services provided by Coinstash.Popular
  • What is KYC?
    Know-Your-Customer (KYC) explained—why Coinstash must verify identity and what documents are accepted.Some readers
  • Website Main Page Information
    Key information displayed on the Coinstash main page—market movers, alerts and quick actions.Few readers
  • Risks Disclosure Statement
    Review Coinstash’s Risk Disclosure Statement—understand crypto trading risks and user responsibilities.Few readers
  • Webinar General Terms & Conditions
    General terms and conditions governing Coinstash webinars—eligibility, recording and privacy.Few readers
  • How do I Disable 2FA? (Mobile App)
    How do I Disable 2FA? (Mobile App) What is 2FA: 2FA stands for Two-Factor Authentication. It's a securityFew readers
  • How do I Disable 2FA? (Desktop Website)
    How do I Disable 2FA? (Desktop Website) What is 2FA: 2FA stands for Two-Factor Authentication. It's a security proceFew readers
  • How do I Set Up 2FA? (Desktop Website)
    How do I Set Up 2FA? (Desktop Website) What is 2FA: 2FA stands for Two-Factor Authentication. It's a security procFew readers
  • How do I Disable 2FA? (Mobile Website)
    How do I Disable 2FA? (Mobile Website) What is 2FA: 2FA stands for Two-Factor Authentication. It's a security prFew readers
  • How do I Set Up 2FA? (Mobile Website)
    How do I Set Up 2FA? (Mobile Website) What is 2FA: 2FA stands for Two-Factor Authentication. It's a security prFew readers
  • How do I Set Up 2FA? (Mobile App)
    How do I Set Up 2FA? (Mobile App) What is 2FA: 2FA stands for Two-Factor Authentication. It's a securityFew readers
  • Privacy Collection Notice
    Privacy Collection Notice 1. When you access www.coinstash.com.au, www.coinstash.io, www.twmt.com.au, any sub-domains and any associated web-based and mobile applications, including APIs (the “Website”), operated by TWMT Pty Ltd trading as Coinstash AU (ABN 76 621 581 584) (“TWMT”, “we”, “us”, or “our”),  we may collect personal information from you to register and manFew readers
  • Adviser Access Agreement
    ADVISER ACCESS AGREEMENT This Adviser Access Agreement (“Agreement”) is entered into between: TWMT Pty Ltd (ACN 621 581 584) of c/- MGISQ Level 1, 200 Mary Street, Brisbane, Queensland, 4000 (“TWMT”, "we", "us", or the "Platform") and You, being a third-party adviser who has been granted access by a registered user of the Platform to view account data solely for tax, accounting, or financial reporting purposes ("you" or "Adviser"). (the “Parties”) Effective DatFew readers
  • Platform Security and Audits
    Platform Security and Audits Safeguarding digital assets is more than a feature at Coinstash, it's a commitment woven into every layer of the platform. From the moment users sign up, they’re met with a secure experience designed to keep accounts and transactions safe. Multi-factor authentication is standard, along with biometric login options, email verification, and other layers of defense that give users peace of mind every time they interact with the platform. Account security goes furthFew readers

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